1. What is Social Tools?

Social Tools is a platform that provides premium digital products, including WordPress themes, plugins, PHP scripts, and HTML templates, at affordable prices. We offer both GPL-licensed products and original licensed products to meet your needs.

2. Why are your prices lower than others?

For GPL-licensed products, our prices are lower because these products are redistributable under the General Public License (GPL). For original licensed products, we offer competitive pricing while ensuring you receive official licenses and support from the developers.

3. What’s the difference between GPL and original licensed products?

  • GPL-Licensed Products: These are redistributable under the GPL license. They don’t include premium support or automatic updates from the original developers.

  • Original Licensed Products: These come with official licenses, premium support, and automatic updates directly from the developers.

4. Why should I buy from Social Tools?

  • Affordable Prices: Save up to 95% on GPL-licensed products and enjoy competitive pricing on original licensed products.

  • Original Files: All products are free from malware, viruses, or ads.

  • Unlimited Usage (GPL): Use GPL-licensed products on an unlimited number of websites.

  • Official Licenses (Original): Get genuine licenses for original products.

  • Direct Downloads: Access products instantly after purchase.

  • Regular Updates: We constantly update and add new products.

5. How do I make a purchase?

To make a purchase:

  1. Register an account on our website.

  2. Add products to your cart and proceed to checkout.

  3. Pay via Multiple Payment methods available.

6. Can I get a refund?

Due to the nature of digital products, all sales are final. However, we may issue a refund if the product is completely unusable or doesn’t function as described.

7. How long can I download and update purchased products?

  • GPL-Licensed Products: You can download and update them for one year from the date of purchase. After this period, you’ll need to repurchase the product or join our VIP Membership for continued access.

  • Original Licensed Products: Updates and downloads are available as per the terms of the original developer’s license.

8. Do you provide license keys?

  • GPL-Licensed Products: No license keys are required. These products work without activation.

  • Original Licensed Products: Yes, you’ll receive official license keys for activation, updates, and support.

9. Do you offer technical support?

  • GPL-Licensed Products: We provide basic support for installation issues. For advanced support, you’ll need to purchase the product directly from the developer or hire a freelancer.

  • Original Licensed Products: You’ll receive premium support directly from the original developers.

10. An item is asking for a license key. What should I do?

  • GPL-Licensed Products: Ignore the prompt. These products work perfectly without license keys. You can manually update them when new versions are available on our site.

  • Original Licensed Products: Use the official license key provided with your purchase to activate the product and receive updates.

11. How do I update a plugin or theme?

  1. Download the latest version from your account.

  2. Log into your WordPress site.

  3. For plugins, go to Plugins > Add New > Upload Plugin.

  4. For themes, go to Appearance > Themes > Add New > Upload Theme.

  5. Upload the new version and install it.

12. How can I fix the “style.css missing” error?

This error occurs when uploading the wrong file. Unzip the theme package and upload the themename.zip file included in the folder.

13. Where can I read your Terms and Conditions?

You can find our Terms and Conditions here: Terms and Conditions.

14. How can I contact you?

If you have further questions, contact us via:

  • Email: contact@socialtools.shop

  • Live Chat: Available on our website.

  • Feedback Form: Submit your query through our contact form.

We aim to respond within one business day.